Toyota dealership in Columbia, TN

Roberts Toyota is your hometown Toyota dealership. We have been at this for 45 years, and we remain your family owned, locally run, dealership of choice. We are located right here in humble Columbia, and we want to earn your business. For many customers, we have been a part of their automotive lives for decades. They come to us for their next Toyota, such as a Camry, Tacoma, Rav4 or Prius, and they come to us for their used cars and pre-owned Toyota vehicles. When they need service, they know right where to go. They come to Roberts Toyota, because we care. We take care of everything from routine maintenance to the extreme repairs that will get you back on the road and going again. This is a level of customer service that you can only get from a dealership that is locally focused and family owned. There are no corporate chains in our future. We have been treating our customers like family for over 45 years, and that has to be why we attract customers from hours away. With our location in Columbia we attract customers from all around including Spring Hill, Franklin, Lewisburg, Lawrenceburg, Nashville, and even Northern parts of Alabama. If you want a quality dealership experience for a change, then come down to Roberts Toyota. Experience our wonderful and relaxing Toyota environment for yourself.

Almost two weeks ago, I began searching for a new Toyota Camry. All total, I had conversations with five different dealerships in middle Tennessee. Only one went out of their way to offer me excellent customer service, a great deal, and the best car buying experience I've ever had: Roberts Toyota. Thanks Catherine Roberts, Erin Phelps Smith, Spencer Dudley, and Mike Milligan for your incredible service. I love my new Camry!
T Ward
My college age sons needed help assessing a car for purchase ( Craig's list) and another son needed an honest repair at most effective pricing possible ( he was college student.) Roberts Toyota service department fulfilled our needs. Kudos to them. And thanks.
My family has been buying cars from Roberts Toyota since they were in Lewisburg, TN many years ago. My grandfather told me that he always trusted them and felt he was getting a good deal on his vehicles. Many years later I have found myself buying my Toyota vehicles there as well. I have personally purchased two new Tundras and a new Sienna from them since 2012 and all purchases have been painless and actually enjoyable. I live in Nashville and drive an hour to buy my Toyota's there - absolutely no comparison with the Nashville dealers. The Roberts family runs a great family owned ... owned dealership and I recommend anyone shopping for a new Toyota to check them out.
Music City
Last week while driving north on I-65 I noticed a billboard for Roberts Toyota of Columbia, TN. I had been in the market for a new 4Runner and put a deposit down on one at another dealership over 6 weeks before and had been getting 'the runaround' from that dealership. I phoned Roberts Toyota & Mr. Gene Sauls - The Sales Manager answered the phone and said come on in and we'll help you out. I arrived about 15 minutes later and met him and he worked to get me a new 4Runner. In just a little while after working with my sales person, Mr Cris Stutts and the General Sales Manager, Spencer Dudley ... they made me a deal and I left with a new 2016 4Runner SR5 Premium. The staff at the dealership made me feel welcome, didn't pressure me into buying anything that I didn't want and to say the least the experience was by far the best I've ever experienced at a new car dealership. I either talked or visited with 5 other Toyota dealers in Middle Tennessee and the experience at Roberts Toyota should make the other dealerships ashamed. I would highly recommend the buying process at Roberts Toyota in Columbia, TN.
My experience with Roberts Toyota started when I saw a 1990 Toyota Pickup for sale on their website. It was after hours so I sent an email inquiry in. After not hearing back, I figured it must've sold, but I decided to call in just to be sure. I talked to Larry Campbell, he for me the truck was still available and gave me a good idea of the condition over the phone. I drove down to check out and, while Larry was busy with another customer, Ed Mills helped me out. Offered to let me take it for a test drive and gave me plenty of time to inspect the truck. Not once from the moment I called in ... to the time I decided to buy did I get pressured or "sold" on the truck. Just honest, respectable professionalism. I didn't buy the day I visited, but I called in the following Monday to ask if I could take it to an independent mechanic to verify the condition of the vehicle. No problem. When everything checked out, I came back and started talking numbers with Mr. Campbell. After some back and forth we got to a number both parties would be happy with, even though I ended up spending more than I planned to. Here's where they really shine though: I needed to get the truck AND my other back to Brentwood and didn't have anyone to drive my second car that day. They had Erin follow me up to the bank (over 30 minutes away, yikes) and then to my apartment so I could drop one car off and pick up the truck I just bought. It was a lot of back and forth with driving, but I'm really impressed they took the time to help me out when I was buying the cheapest car on their lot. Really says a lot about the quality of the employees that work here. The deal took a minimal amount of time, minus the ride the kindly provided me with, and I never felt pressured. Definitely recommend giving them a shot and talk to LARRY CAMPBELL! He can get you into something you'll love. Thanks again to Larry, Ed, Spencer, Erin and Mike for your help and patience.
Steven S. Carlsbad, CA

Store Info

1027 Nashville Highway Columbia, TN
Toll Free: 1 (866) ROBERTS
Local: (931)388-3006

Sales Hours

Mon - Fri:
8:00AM - 7:00PM
8:00AM - 6:00PM

Service Hours

Mon - Fri:
7:30AM - 6:00PM
8:00AM - 4:00PM