Careers
BUILD A CAREER YOU CAN BE PROUD OF
This is more than just a job. It’s a chance to be part of a team that does things the right way.
At Roberts Toyota, we’ve been serving Middle Tennessee since 1945. That doesn’t happen by accident. It comes from treating people well, doing honest work, and showing up every day ready to earn trust. We believe in keeping things simple. No pressure, no runaround, just helping people find the right vehicle, take care of it, and feel confident in who they’re doing business with. That applies to our customers and to our team.
We’re a family-owned dealership that takes pride in what we’ve built and where we’re headed. From sales to service, every role plays a part in delivering an experience people come back to and recommend to others. If you’re someone who works hard, treats people right, and wants to be part of a team that actually cares, there’s a place for you here. We’re always looking for great people in sales, service, and support roles. Experience matters, but attitude, effort, and willingness to learn matter just as much
Employee benefits:
- Generous profit-sharing plan.
- Excellent health, dental, vision, and life insurance. (We pay up to 80% of the cost for the employee.)
- Special vehicle purchase and rebate benefits for new Toyotas.
- Paid time off plus Holiday pay for most employees.
- On- and off-premises formal training as well as on-the-job training.
- A safe, clean, professional, respectful, and ethical work environment.
Jobs always available:
- Accounting/Administrative personnel
- Express lube technicians
- General line technicians
- Service Writers/Assistant Service Managers
- New vehicle sales consultants
- Used vehicle sales consultants
- Business Development Center
- Porter
Sales Position Expectations:
- Help customers find the right vehicle based on their needs and budget
- Build relationships through consistent follow-up (calls, texts, email)
- Guide customers through a clear, professional, and efficient sales process
- Stay up to date on inventory, features, and pricing
- Work as part of a team to deliver a strong customer experience
- Participate in social media and video content when needed
- Strong communication and people skills
- Self-motivated with a strong work ethic
- Comfortable using CRM systems and digital tools
- Ability to work a flexible schedule, including weekends
- Valid driver’s license with acceptable driving record
- Positive, professional, and customer-first mindset
Service:
- Perform maintenance and repairs to manufacturer standards (Technicians)
- Diagnose and clearly communicate vehicle needs (Technicians/Advisors)
- Explain services and timelines in a professional, honest way (Advisors)
- Maintain a clean, safe, and organized work environment
- Complete work efficiently while maintaining quality
- Work as a team to ensure timely service and customer satisfaction
- Strong attention to detail and problem-solving skills
- Strong communication and customer service skills (Advisors)
- Willingness to learn and grow through ongoing training
- Reliable and accountable work habits
- Valid driver’s license with acceptable driving record
- Professional and respectful attitude
Core Values
Do What's Right: No pressure, no games. Just honest conversations and doing right by the customer.
Take Care of People: Customers, coworkers, everyone. Listen well, communicate clearly, and follow through.
Earn Trust Every Day: Reputation isn’t built in one deal. It’s built over time, one interaction at a time.
Show Up and Work: Bring energy, be dependable, and take ownership of your role.
Work as a Team: Help each other out, communicate, and don’t let things fall through the cracks.
Keep It Simple: Make things easy to understand. No confusion, no runaround.
Mission
Take care of people the right way. Keep things honest, do quality work, and make sure every customer leaves knowing they were treated fairly.
Vision
Keep building a dealership people trust for the long run by doing good work, treating people well, and staying consistent with what’s worked since 1945.
Happy Employees
